I'm trying to boot my LG G4c in safe mode. I've tried 2 methods and none of them works.
1)Turn phone off and then hold power and volume down button until logo appears. Then release them and hold them back again. When I do this, the factory data reset menu appears (not the recovery menu) with just yes an no options.
2)Turn phone off and then hold volume down button. Nothing happens.
What is the correct way to enter safe mode ?
(at this point I'd like to add that I want to do this because my phone cannot boot. It only reaches the LG logo screen and the animation keeps playing forever, so I'd like to know if there is a way to do this starting from a switched off phone)