LiveAgent Chat button on the footer of Napili Template

I'm trying to add a liveAgent chat button on a customer community, when I add the button on the footer of the napili template liveAgent seems to lose track of the button and doesn't update according to agents online/offline status.
The button is correctly placed and initialized, but the request to check availability is never made.
If I place the button on another part of this template it works as expected, thats why I think the problem is not the implementation I made. I'm also checking the JavaScript console and there are not errors thrown.

has anyone been able to add a button like this on the footer of the template?
thanks

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Category: liveagent Time: 2016-08-01 Views: 67

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