This is a 32-bit system that was upgraded from Vista to Windows 7, and then to Windows 10, which may be a contributing factor. When I right-click (or use the flyout menu) on either File Explorer or This PC icons, and then go to More > Properties, I get the following error:
If I navigate to C:\ProgramData\Microsoft\Windows\Start Menu Places, I can right-click on the File Explorer shortcut there and Properties works fine (gives me the shortcut's properties); I can also navigate within File Explorer to the top level and right-click on This PC there and choose Properties and get the System Properties dialog like I expect.
I also noticed that other than these two icons, absolutely nothing else in my Start Menu even has Properties as an option, so maybe that's related.
Is the Properties command within these Start Menu icons a vestigial option from my prior OS version, and that's why it's not working? Has anyone had this problem on a clean install? But most importantly, how can I get this command to work properly?